Jennifer Horman

About Jennifer Horman

Experienced Human Resources Director with demonstrated experience in operational improvement. Ability to step into roles and quickly make positive changes. Highly skilled in complex problem solving, excellent communication, organizational and analytical skills. Ability to effectively manage personnel and direct all material resources to achieve desired results. Experience in Education Design, Training Programs, Church administration, and Nonprofits. Successfully produced twenty-plus hours of continuing education accredited through the ADA. Additionally a Guest Speaker at the Baltimore Compliance Conference on the topic of radiographs, medical necessity, and billing.

Experience

1. Human Resources Director

   James River Church

   Jul 2022 — Present

   Lead and oversee all Human Resources, Payroll, Benefits, and Risk Management functions for a multi-department organization, partnering closely with executive leadership to drive compliance, clarity, and operational excellence.Transform complex, high-volume HR systems into streamlined, compliant, and people-centered processes, including recruiting, onboarding, benefits administration, payroll, and employee relations.Serve as a strategic advisor to leaders and supervisors on employee performance, coaching, terminations, and organizational structure, ensuring consistency, fairness, and alignment with organizational values.Direct end-to-end talent acquisition and onboarding processes, supporting workforce planning, leadership hiring, and sustainable staffing strategies.Own regulatory compliance and reporting across FMLA, ACA, EEO, Workers’ Compensation, audits, and year-end processes, ensuring organizational readiness and risk mitigation.Lead benefits strategy, vendor management, open enrollment, and retirement administration while balancing employee experience with fiscal responsibility.Develop and manage HR, payroll, and benefits budgets; collaborate with finance and executive leadership on wage bands, compensation planning, and long-term workforce strategy.

Education

• Evangel University

  Master of Arts - MA

  2024

• Drury University

  Bachelor of Applied Science (BASc)

• Ozarks Technical Community College

  Associate of Science (A.S.)

Skills

• Clinical Research
• Organizational Development
• Software Documentation
• Performance Management
• Employee Relations
• Onboarding
• Microsoft Excel
• Dentistry
• Customer Service
• Benefits Administration
• Coaching
• Team Building
• Management
• Hipaa
• Adult Education
• Leadership Development
• Infection Control
• Process Improvement
• Healthcare
• Microsoft Office
• Human Resources
• Public Speaking
• Recruiting
• Staff Development
• Human Resource Development
• Higher Education
• Leadership
• Training