Jennifer Holliday

About Jennifer Holliday

I’m a project‑management focused professional with a sharp eye for detail and a strong…

Experience

1. Mortgage Loan Officer Assistant

   First Horizon Bank

   May 2019 — Present · Houston, TX, US

   As a Mortgage Loan Officer Assistant, I support Jacob Egly, VP Senior Mortgage Banker, throughout the full mortgage process from application to post-closing. I serve as the central point of contact between our clients, Jacob, and all internal departments involved in the loan lifecycle.My role includes coordinating with underwriting, in-house legal counsel, closing, processing, fulfillment, post-closing, and servicing to ensure each transaction moves forward smoothly and on time. I also help guide clients through document collection and milestone updates, always aiming to keep things clear and stress-free.Key strengths: • Strong communicator across all levels, both client-facing and internal • Detail-oriented and highly organized, with a deep understanding of the full mortgage process • Focused on providing an efficient, supportive, and responsive experience for every borrowerClient feedback on our work together:“Jacob and his assistant Jennifer recently handled the lending for one of my clients and did a stellar job… always 2 steps ahead.”David B, July 11, 2025“Jacob and Jennifer did an excellent job of working with me to customize my loan… and communicated any changes or requirements from me quickly.”Trevor B, June 3, 2025“Jacob and Jennifer were fantastic and easy to work with… thanks!”Justin L. S, September 9, 2024We take pride in delivering more than just loans. We deliver clarity, consistency, and peace of mind at every step.