Jennifer Hibbetts

About Jennifer Hibbetts

Strategic, results-driven Principal Program Manager with 15+ years of experience leading cross-functional teams to deliver mission-critical Nvidia and AMD GPU capacity solutions, Azure AI infrastructure programs, and enterprise-scale resource optimization. Expert at aligning business, finance, engineering, and global data center buildout strategies to drive operational excellence, maximize fleet utilization, and accelerate AI innovation. Proven track record of unlocking multi-billion-dollar revenue through aggressive capacity reallocations, AI-powered automation, executive stakeholder alignment (CVP+), and building high-performing teams that deliver complex initiatives on time and within budget.

Experience

1. Principal Program Manager

   Microsoft

   Aug 2019 — Present · Bellevue, WA, US

   Currently Level 67 (Top band in this title)• Lead global GPU capacity strategy and allocation across internal teams, external partners, and Azure OpenAI, managing multiple hardware SKUs, regions, cluster configurations, and different deployment methods to support multi-billion-dollar AI workloads• Own end-to-end GPU capacity forecasting ensuring accurate planning across global data centers for Nvidia: 40GB and 80GB A100, H100 with/without InfiniBand (IB), H200, GB200, GB300; AMD Mi300 with/without IB hardware. • Facilitated migration of workloads to newer 32GB V100 and PCIE V100 series hardware to decommission older hardware.• Drove company-wide GPU reallocations, collaborating with 40+ teams and senior leadership (CVP+) to optimize utilization, raising risk and mitigation strategies, minimize downtime, and meet aggressive timelines. • Identified and redirected under-utilized capacity to higher revenue opportunities, increasing fleet efficiency, generating incremental revenue through better resource matching. • Defined requirements, partnered with engineering to build AI-driven automation tools for allocations.• Manage and facilitate executive-level capacity and data center buildout updates to CVP and higher leadership, providing strategic insights on hardware availability, risks, and opportunities. • People-manage a high-performing team of 7 full-time employees + 3 vendor staff, driving performance, development, and delivery on critical initiatives. • Orchestrate cluster-level hardware updates (e.g, security patches), developing downtime schedules, aligning engineering and all resident customers, and executing end-to-end with zero critical incidents.• Planned Nvidia and AMD hardware delivery to ensure model readiness for OpenAI, Anthropic Claude, and Meta Llama • Own Azure OpenAI GPU footprint strategy, managing per-model allocations, Token provisioning to maximize external customer satisfaction and revenue within constrained capacity environment.

Education

• Texas Tech University

  BA, English

  1989 — 1993

Skills

• Project Management
• Payment Card Processing
• Project Planning
• Saas
• Payments
• Business Requirements
• E-Commerce
• Program Management
• Agile Methodologies
• Management
• Visio
• Portfolio Management
• Resource Management
• Credit Card Transaction Processing
• Sprint Planning
• Testing
• Vendor Management
• B2b
• Release Management
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Java
• Software Development
• Scrum
• Unix
• Cross Functional Relationships
• Agile & Waterfall Methodologies
• Business Analysis
• Software Design
• Xml
• Credit Cards
• Global Management
• Software Estimation
• Electronic Payments
• Software Project Management
• Analysis
• Pmp
• Leadership
• Sdlc
• Agile Project Management