Jennifer Halley

Head of Membership, Marketing & Communication @Seaspice Brasserie & Lounge

Miami, FL, US

Create and nurture partnerships, plan, execute, and host events for companies such as Haute Living, Ocean Drive, and Girls on Rolls.• Compiled and vetted a list of over 400 potential members and their information for the private club.• Launched the AIR Private Club, overseeing a full program refresh including tiered benefits, exclusive event programming, operational SOPs, brand identity, multi-channel marketing strategies, and a targeted press rollout to position AIR as a premier private club experience in the Miami market.• Rebuilt Seaspice\'s Southern Florida Concierge Association program with outreach, hosting dinners, lunches, brunches, networking, and an incentive program.• Manage guest recovery efforts and reputation management by responding to reviews across major platforms, addressing feedback promptly, and implementing service enhancements to improve overall guest satisfaction and brand perception.• Spearhead outreach initiatives for events, reservations, and guest relations by creating and maintaining detailed databases and contact lists, ensuring effective communication, personalized experiences, and increased engagement across key clientele and partners.

Miami International University of Art and Design

Bachelor's degree, Fashion Merchandising & Applied Arts