Jennifer Hale
Information Technology Help Desk Technician @Diversified Foodservice Supply, LLC
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WORK HISTORY
Information Technology Help Desk Technician @Diversified Foodservice Supply, LLC
EDUCATION
Eisenhower High School
Diploma, Peer Counseling
Mesa Community College
Working towards my associates, Behavioral Sciences
ABOUT JENNIFER HALE
Results driven Network Administrator experienced supporting hardware and software upgrades, recoveries and 24/7 availability. Supported over 100 virtual servers and users and desktops. Responsible for server administration, desktop support and help desk.Solid computer knowledge for the following applications: MS-Windows, Outlook, AD (Active Directory), DUO (Security), MFA (Multifactor Authentication), Citrix, SFTP servers, iCloud, Oracle (Cloud Infrastructure), Azure, SQL, CIS (Client Information System), ADP and NextGen (Billing Application). Manage technical process and resolve technical issues. Excellent documentation and report writing skills, and ability to manage multiple projects simultaneously and under pressure.
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