Jennifer Hagan

About Jennifer Hagan

Strategic HR Business Partner and Project Manager with 15+ years of experience driving…

Experience

1. HR Business Partner

   Enlighten Operational Excellence

   Mar 2021 — Present

   Led the design and implementation of a company-wide job leveling framework to support career growth and promotion transparencyLed HRIS system rollout, reducing manual tasks by 40% and streamlining reporting and analytics for leadershipSpearheaded transition to a digital performance management platform, cutting review cycle time by 50%Built global resource management processes across multiple regions to optimize project staffing and utilizationDeveloped a Balanced Scorecard and monthly HR dashboards to align leadership decisions with business goalsCreated and maintained a skills matrix to guide targeted learning and development initiativesManaged annual performance cycles, compliance tracking, and employee relationsDelivered end-to-end project management for HR, L&D, and company-wide initiatives with measurable outcomesFacilitated training programs and supported global learning strategies for diverse teams

Education

• Oklahoma City University

  Master of Business Administration - MBA, Business Administration and Management, General

  1999 — 2004

• Oklahoma State University

  Bachelor's degree, Business Administration and Management, General

  1992 — 1997

Skills

• Business Strategy
• Change Management
• Project Portfolio Management
• Management
• Pmo
• Pmp
• Project Management
• Risk Management
• Management Consulting
• Business Process
• Governance
• Business Process Improvement
• Sdlc
• Itil
• IT Audit
• Business Analysis
• Program Management
• IT Operations
• Business Transformation
• Strategy
• Vendor Management
• Strategic Planning
• IT Strategy
• Process Improvement