Jennifer Griffiths
Customer Services Director @Brighter Places
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WORK HISTORY
Customer Services Director @Brighter Places
City Of Bristol, GB
Brighter Places is Bristol’s largest independent housing association. Our focus is on providing better, community-led high quality housing as a cornerstone to unlock social, economic and health benefits within our communities.As our Customer Services Director I am committed to improving services for our customers, putting them at the centre of our work. I provide strategic direction and leadership for the delivery of our customer service, housing management services, resident engagement, tenancy support and customer insights.
EDUCATION
The London School of Economics and Political Science (LSE)
Diploma, Housing
The London School of Economics and Political Science (LSE)
MSC, Housing and Regeneration
Tilburg University
International certificates, International and European Law
Cardiff University / Prifysgol Caerdydd
MSC, Public Policy (European)
University of Hull
LLB (ELS), Law
SKILLS
ABOUT JENNIFER GRIFFITHS
A value based strategic thinker, with a proven track record of creating high performing customer centric cultures that are valued by the public. An outcome-based leader who solves complex problems and releases the potential in others to succeed.
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