Jennifer Genato

Business Process Consultant @Kaiser Permanente

South Pasadena, CA, US

EMAILS

j••••••••@kp.org

MOBILE NUMBERS

+18•••••••34

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WORK HISTORY

Dec 2012 — Present

Business Process Consultant @Kaiser Permanente

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Working to implement membership administration processes for Health Care Reform Exchanges.

SKILLS

Software Quality AssuranceMetricsBusiness Process DesignMs ProjectAccessMicrosoft AccessBusiness ProcessAccount ManagementBusiness Process ImprovementHealth InsuranceProject PlanningManaged CareSoftware DevelopmentProject ManagementVirtual TeamsFull SdlcCertified Project ManagerProcess ImprovementBusiness Process ManagementStrategic PlanningHealthcare Information Technology (Hit)Healthcare Information TechnologyTeam LeadershipStrategyUser Acceptance TestingSoftware DocumentationUser StoriesHealthcareProgram ManagementTestingLeadershipIT ManagementEmployee Benefits

ABOUT JENNIFER GENATO

I am an experienced leader, facilitator and project manager with a proven track record managing teams in software (both waterfall and Agile) and process redesign in the health insurance arena. I have expertise in- Software Development Life Cycle- Change management- Team development- System solutions designer- Meeting facilitation- Sales & Account management processes - Strategic planning and process analysis - Consultative selling- Software testing practices - Customer focus- User training and documentation

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