Jennifer Felberg
General Manager (Administrator- Executive Director) @Leisure Care
Signup · Get unlimited contacts
WORK HISTORY
General Manager (Administrator- Executive Director) @Leisure Care
US
The Ackerly at Reed’s Crossing Provide executive leadership for a premier assisted living and memory care community, ensuring high-quality resident care, operational efficiency, and financial sustainability.Oversee all departments including resident care, sales, dining, facilities, life enrichment, and business operations, fostering a collaborative and engaged leadership team.Ensure compliance with state and federal regulations, conducting audits, safety reviews, and implementing corrective action plans when necessary.Drive census growth through innovative sales and marketing strategies, fostering positive relationships with families, referral sources, and the local community.Lead recruitment, training, and retention initiatives to build a strong team culture focused on compassion, excellence, and accountability.Manage operating budget, financial reporting, and forecasting to align with organizational goals while balancing resident needs and community resources.Cultivate a culture of hospitality and customer service, ensuring residents and families experience personalized, dignified care.
EDUCATION
Capella University
Associate of Science - AS, Health/Health Care Administration/Management
European Institute of Aesthetics
Certification, Aesthetician/Esthetician and Skin Care Specialist
Southern Oregon University
Music Performance, General
Capella University
Bachelor of Science in Health Administration Leadership, Health/Health Care Administration/Management
ABOUT JENNIFER FELBERG
As an executive leader and collaborative decision maker, I am passionate about creating positive, effective, and engaging communities that drive organizational success. With a proven track record in leading large-scale transformations, I excel in achieving buy-in through strong stakeholder management and education.My expertise lies in building brand awareness through innovative in-person and online events, where I have consistently raised the bar in fundraising, volunteer engagement, and customer satisfaction. I thrive on fostering collaborative environments that empower individuals and teams to reach their full potential, ultimately contributing to a thriving organizational culture.I am dedicated to leveraging my leadership skills and strategic vision to inspire and guide teams towards achieving remarkable results.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.