Jennifer Feddersen Vivian
Director of Product Design @Calabrio
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WORK HISTORY
Director of Product Design @Calabrio
As the Director of Product Design, I lead a global design team supporting Calabrio’s AI-driven workforce engagement and customer experience platform. I drive the creation of a unified design system across our enterprise SaaS products, ensuring cross-product consistency and usability.In a traditionally engineering-driven environment, I champion design thinking and UX best practices, collaborating closely with Product, Engineering, and Customer Success teams. I integrate user-centered design into the development process, building strong research and feedback loops to guide decisions. Additionally, I streamline workflows to enhance the design team\'s efficiency and impact while leading initiatives to deliver a seamless customer experience.
EDUCATION
Washington University in St. Louis
Bachelor of Arts (B.A.)
ABOUT JENNIFER FEDDERSEN VIVIAN
I’ve twice rebuilt a product design organization from the ground up: first at Persado…
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