Jen Fair

About Jen Fair

In the next stage of my entrepreneurial journey, my goal is to identify and acquire a business that aligns with my values and vision for sustainable growth. I aim to leverage my skills and experiences to create a positive impact on the community while driving profitability and innovation. My focus is on building a company that not only thrives economically but also contributes to the well-being of its employees, customers, and the broader community. I am passionate about fostering a culture of fun(!), collaboration, integrity, and continuous improvement. I’m an accomplished, multi-faceted executive with extensive experience in developing and implementing transformational strategies that propel revenue, optimize operations, and enable sustainable organizational growth. I leverage a robust business and industry acumen within customer success, sales leadership, SaaS product design, treasury management, and client onboarding to improve processes and enhance overall performance.I cultivate trusted business partnerships and stakeholder relationships at all levels, from customers to C-Suite leaders and business owners. As an influential, empathetic leader, I build high-performing, empowered teams focused on achieving the organization’s goals and objectives. I foster employee development through coaching, mentoring, and transparent communication. I instill a positive, people-centric culture conducive to expanding skillsets and encouraging career growth. Core Competencies:• Strategic Planning & Execution• Business Insights & Analysis• Team Building & Leadership• Business Development• Turnaround Strategy• Customer Support & Experience• Customer-Focused Operations• Process Improvement• Performance Metrics• Thought Leadership & Best Practices• P&L Ownership• SaaS & Financial Services LET’S CONNECT!I’m always interested in expanding the network of my professional acquaintances and welcome thoughts or questions about my work.

Experience

1. Corporate Development

   North Beach Holdings Llc

   May 2025 — Present · Cleveland, OH, US

Education

• Flatiron School

  Product Design UX/UI

  2023

• University of Cincinnati

  Psychology

  1997 — 1999

• Weatherhead School of Management at Case Western Reserve University

  Entrepreneurship Through Acquisition (ETA) for Executives Bootcamp

• University of Kentucky

  Bachelor of Arts, Psychology

  1999 — 2001

• The University of Akron

  Master of Arts, Communications

  2004 — 2006