Jennifer Erickson
Customer Operations Supervisor, @Robert Bosch Tool Corporation NA
Arlington Heights, IL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2023 — Present
Customer Operations Supervisor, @Robert Bosch Tool Corporation NA
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Mount Prospect, IL, US
EDUCATION
2000 — 2002
Concordia University-Wisconsin
Business Administration and Management, General
SKILLS
Customer Service RepresentativesCompetitive AnalysisWork Independently with Minimal SupervisionProfessional Phone SkillsForecasting10 KeyMarket PlanningBudgetsMicrosoft WordEdiMarket AnalysisCall Center AdministrationTeam LeadershipPurchasingProcess ImprovementData EntryRetailBusiness Process ImprovementAnalysisEmployee TrainingSales OperationsPricing StrategyAccessCustomer ServiceKey Account ManagementMicrosoft ExcelOutlookLogisticsCustomer SatisfactionCross-Functional Team LeadershipTime ManagementCall CentersKey Account DevelopmentAccounts PayableExpense ReportsSapLotus NotesConsumer ProductsXmsPricing
ABOUT JENNIFER ERICKSON
Customer Operations Supervisor,
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