Jennifer Ebert
Founder & Retreat Leader & Empowerment Coach
- Role
- Certified Travel Advisor at Key To The World Travel Llc
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jennifer Ebert
You can be successful in your career. and still feel like you\'re losing yourself in…
Experience
Certified Travel Advisor
Jan 2018 — Present · MI, US
Key To The World Travel 1/20 – to current Remote - prior Moments of Magic Travel 2/18-1/20 RemoteCLIA certified / Certified Travel Advisor - The Travel Institute B2B and Client based sales Booked transportation, hotel reservations and collected payments to optimize trip planning.Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends and locations specializations. Researched cruises, airfare options and site seeing options exceeding client expectations. Maintained favorable working relationships fostering and promoting a cooperative working environment.Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.Leveraged travel industry connections to fulfill client vacation desires for cruise, resort and tour packages. Arranged travel accommodations for groups, couples, executives, and special needs clients. Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.Followed up with customers to increase customer service with travel plans.Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations. Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss. Implemented automated office systems, optimizing client, and data communications as well as records management. Zoho CRM/ Travefy/ Canva/ Sabra
Education
Ashford University
Bachelor of Arts (BA), Project Management
2012 — 2015
Senior Advisor training
Certified Senior Advisor, Gerontology
2010 — 2010
Ashford University
Bachelor's degree, Health Marketing and Communications
2011 — 2015
Ashford University
Master of Arts - MA, Non-Profit/Public/Organizational Management
Ashford University
Minor, Business Administration and Management
2011 — 2015
Skills
- Program Development
- Team Building
- Management
- Retirement Homes
- Elder Care
- Social Networking
- Physician Relations
- Social Media Marketing
- Senior Living
- Home Care
- Hospitals
- Customer Service
- Patient Advocacy
- Long-Term Care
- Mortgage
- Coaching
- Marketing
- Mortgage Lending
- Fundraising
- Marketing Strategy
- Leadership
- Event Planning
- Senior Services
- Sales
- Healthcare
- Alzheimer's Disease
- Budgets
- Community Outreach
- Promotions
- Training
- Gerontology
- Senior Housing
- Case Management
- Independent Living
- Strategic Planning
- Leadership Development
- Managed Care
- Older Adults
- Seniors
- Small Business
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