Jennifer E.

About Jennifer E.

I’m an Enterprise Customer Success leader with 20+ years of experience in healthcare and dental environments,partnering with multi-location and enterprise organizations to drive onboarding, adoption, retention, and long-termgrowth.I’ve spent much of my career embedded in clinical settings, which has given me a deep understanding of clinicianworkflows and the pressures providers face. I specialize in translating complex technology into meaningful clinicaland operational outcomes, building trust with executive and clinician stakeholders, and turning pilots intolong-term success stories.In my current role, I serve as the primary post-sale owner for enterprise healthcare accounts, monitoring accounthealth, mitigating risk, and identifying expansion opportunities. I work closely with cross-functionalteams—including sales, product, and operations—to ensure strong adoption, sustained engagement, andcustomer feedback that informs product evolution and roadmap decisions.I’m motivated by helping clinicians succeed, strengthening long-term partnerships, and supporting healthcareorganizations through thoughtful, human-centered technology. I’m particularly energized by companies focusedon improving provider experience and care delivery through intelligent, well-designed solutions.Passionate for all things Dental!

Experience

1. Strategic Account Executive

   Patterson Dental

   Jun 2024 — Present

Education

• Kean University

  Master's degree, Health/Health Care Administration/Management

  1998