Jennifer Donahue
- Role
- Owner at Positive Sentiment
- Location
- Mount Pleasant, SC, US
- LinkedIn followers
- 500 followers
About Jennifer Donahue
TripAdvisor reports that 85% of shoppers feel a thoughtful review response improves their…
Experience
Owner
Mar 2018 — Present
Over 46,800 Guest Reviews Answered. At Positive Sentiment, our seasoned hotel professionals, most with over 20 years in the Hotel Industry, will handle your Online Reputation Management by monitoring your reviews, responding on your behalf with relevant management responses and providing you with useful sentiment analysis. Responding to guest reviews and engaging social media feedback increases top-line revenues - every hotel operator’s goal. TripAdvisor reports that 86% of travelers use online sources when choosing their accommodations. Engaging these online sources assists you in converting the traveler who is researching your hotel into a traveler who has booked your hotel.
Education
The Ohio State University
Bachelor of Arts (B.A.), Philosophy
1991 — 1996
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