Jennifer Diplock
Senior Director, Enterprise Systems @The Salvation Army in Canada
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WORK HISTORY
Senior Director, Enterprise Systems @The Salvation Army in Canada
EDUCATION
Western University
Bachelor's degree, English Language and Literature
SKILLS
ABOUT JENNIFER DIPLOCK
I’m a strategic and purpose-driven leader with broad experience across IT, Operations, Workforce Management, Product Acquisition & Marketing, and Customer & Employee Experience. I specialize in simplifying complexity, navigating matrixed environments, and aligning cross-functional teams around shared goals to drive lasting impact.I’ve led large-scale transformations that spanned people, processes, and technology — driving both cultural and operational shifts that deliver measurable business outcomes.Known for my energy, ambition, and collaborative leadership style, I’m passionate about building inclusive cultures that unlock creativity and uncover untapped talent. I don’t just talk about change — I lead it, with a clear focus on delivering results and empowering people along the way.Some career highlights I’m most proud of- Leading enterprise-wide transformations that redefined how teams operate and deliver- Implementing an Inclusive Experiences Framework that advanced diversity and inclusion for both customers and colleagues- Delivering record-breaking national sales campaign results- Building and leading high-performing teams by attracting, hiring, and developing top-tier talentI thrive in organizations where integrity, innovation, and teamwork are foundational — and where leadership, accountability, and diverse voices are truly valued.Let’s connect if you’re passionate about making meaningful change, elevating talent, and creating great experiences — for both people and performance.
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