Jennifer Davila
Client Success Manager (Paycom Specialist)
- Role
- Client Success Manager at Paycom
- Location
- Edmond, OK, US
- LinkedIn followers
- 500 followers
Experience
Client Success Manager
Mar 2025 — Present
Responsible for managing a portfolio of new and long-term clients, ensuring maximum value and ROI from Paycom tools through strategic account management and proactive client outreach- Serve as a configuration expert and subject matter expert across all Paycom modules, providing comprehensive client support and troubleshooting- Analyze client interactions and account data to identify trends and present strategic solutions that improve client retention and ROI- Drive client adoption of Paycom software, services and new features through effective change management strategies and partnerships- Coordinate with internal departments to resolve client projects, enhance employee usage and maintain overall client health- Ensure 100% accuracy in payroll processing for all assigned accounts- Continuously enhance software knowledge, stay updated on relevant legislation and complete required training programs to provide top-tier client support.
Education
St. Mary's University
Bachelor of Arts - BA
2010 — 2014
St. Mary's University
Bachelor of Arts - BBA
2010 — 2014
Southern Methodist University
Certificate in Full Stack Web Development
2021
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