Jennifer D.
Senior Project Manager @TripArc
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WORK HISTORY
Senior Project Manager @TripArc
EDUCATION
Coursera
AI Algorithms | Intro to User Experience Design | Psychology The Science of Well Being
McMaster University
HON BA, Economics
PPS Online | Tieto
Project Management
ABOUT JENNIFER D.
With 23 years of experience in the retail industry, I have led and coached teams of sales and service specialists, delivering successful rollouts and operations of kitchen and bath measuring, planning, and installation services across the country. As a Project Implementation Manager and a Retail Sales Leader at IKEA, I have applied my project management skills, ensuring high-quality customer experience and satisfaction.I have developed a strong expertise in retail, sales, and team building, as well as an interest in AI, user experience design, and psychology. I have completed online courses and certifications in these emerging and relevant fields, expanding my knowledge and skills. I am passionate about driving retail success with innovative and customer-centric solutions that enhance the value proposition and competitive edge of IKEA.
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