Jennifer Clark

About Jennifer Clark

Jennifer is a Business Solution Architect (BSA) and Management Training Consultant (MTC), where she leverages her MCPS certification and expertise in CRM and Power Platform to help clients optimize their business processes and customer experience. She has over 15 years of experience in leading Microsoft Dynamics D365 projects, designing and implementing innovative solutions, and driving revenue growth and opportunity support for enterprise clients across various industries. Jennifer is passionate about building and leading high-performing teams, delivering best-in-class customer success, support, and professional services, and partnering cross-functionally with sales, product management, and other leaders. She is a visionary and strategic thinker, who enjoys envisioning and developing new capabilities and products, and positioning herself as an innovator and thought leader in the CRM and Power Platform domain.

Experience

1. Management Training Consultant

   Accenture

   Sep 2023 — Present · Houston, TX, US

   Identifying training needs based on skills gap analyses, developing group and individual learning courses and managing the training budget. Solid experience organizing trainings and designing the educational curriculum, specifically around the Microsoft Power Platform and Microsoft Ecosystem. • Use performance reviews and skills gap analyses to identify training needs per department, team and individual • Craft career plans • Plan training programs based on business goals • Oversee learning activities, curriculum and resources • Manage quarterly and annual training budgets • Evaluate the results of learning courses • Implement coaching sessions and mentorship programs to establish a culture of continuous learning • Recommend new training methods (including e-learning courses and game-based platforms)

Education

• St. Cloud State University

  Bachelor of Science - BS, Communication and Media Studies

  1995 — 1999