Jennifer Childs

Hospital Services Training Lead @SpaMedica

Bolton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Hospital Services Training Lead @SpaMedica

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Bolton, GB

As a Performance and Training Specialist, I encourage and drive performance to set teammates up for success. I am responsible the research, design, delivery, and evaluation of highly effective process and system and essential skill training across the teams within the Hospital Services Operation. The role entails working with a variety of stakeholders and supporting in other areas of the business such as Insights Discovery, Management Development, policy and process training and customer services.Responsibilities include:Collaborating closely with the Senior L&D Manager to ensure adherence to time, cost, and quality standards.Defining and developing engaging content based on methodologies and theories to support management essentials.Maintaining competence levels of employees working in Hospital Services, ensuring value is added to the content delivered.Utilising recognized learning design methods to equip all employees to develop within their roles.Demonstrating consistency, passion for bringing out the best in people, and excellent execution from the outset.

SKILLS

Loss PreventionSpace PlanningStore ManagementSuccession PlanningRetailShrinkageReviewsSalesOrganizational EffectivenessProfitP&L ManagementRetail SalesOperational PlanningHR PoliciesStore OperationsCustomer ServiceField WorkMerchandisingInventory ManagementCoachingStaff ManagementNew Store OpeningsTime Management

ABOUT JENNIFER CHILDS

A highly motivated learning and development consultant driven to achieve, working in a role which allows development and use of skills to develop staff to increase productivity for the business and get satisfaction in their role. Supporting teammates from recruitment to induction and beyond. Previous roles as manager who spent 17 years working in the retail sector. Proven experience of leading teams to deliver exceptional business performance and possesses a strong understanding of the factors that lead to successful results in operating a business. Well-developed product knowledge and expertise in company systems and processes.

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