Jennifer Cheung
Product Owner (Digital) @Talktalk
Signup · Get unlimited contacts
WORK HISTORY
Product Owner (Digital) @Talktalk
GB
Delivered flash sales, Black Friday deals, price changes and improvements that increased sales and conversion rate. Product Owner for digital in life sales and FTTP journey.Drive a squad to complete online developments. The squad is made up of front end developers, backend developers, testers and UI/UX designers (on-shore and off-shore). Acted as liaison between business, sales and technical teams to refine requirements and meet business needs. Decision maker for improvements in the online journey. Define, monitor and analyse key metrics for releases and incidents. Define roadmap and prioritise backlog based on strategy, commercial and business vision.Work within an agile SCRUM delivery framework. Create detailed user stories that breakdown epics in JIRA.Fully responsible for defining a buffer of refined user stories for upcoming sprint.
EDUCATION
Sheffield Hallam University
Business and Technology, Business IT
ABOUT JENNIFER CHEUNG
Over 9 years experience supporting IT implementation, business process management, business change and Agile digital delivery. I am a team-oriented individual who brings people together and get things done. I am currently on a Digital Transformation programme. I lead a team to develop changes, support and maintain customer online journeys, produce product vision, make key decisions representing the customer, increase KPI, manage/prioritise product backlog and ensure functional and non-functional requirements are captured to a high standard. I am skilled in SCRUM, Kanban, user stories, story mapping, commercial awareness, stakeholder management, business process modelling, simple UX designs, traceability management and much more. I enjoy meeting new people and enjoy being the translator between the business and technical delivery teams. I am motivated by continuous challenges, working under pressure and learning new skills.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.