Jennifer Campbell

Information Assistant @Guilford Technical Community College

Jamestown, NC, US

Act as first point-of contact, providing an array of services related to admissions, record keeping, financial aid, enrollment, etc. to the GTCC community.• Drafted a training manual used to orient new hires and provide a point-of-reference for service continuity.• Cultivate strong relationships with students to promote a sense of school pride and satisfaction.• Configure student schedules according to desired career goals to maintain high retention rates and minimize disenrollment and class drops.• Uphold and maintain accuracy of Satisfactory Academic Progress policies as defined by Kaplan Higher Education and the Department of Education.• Execute daily functions to minute detail including maintaining accuracy of academic records, grades, attendance, transcripts, student files, etc.• Evaluate staff performance and provide constructive mentoring and coaching to maximize productivity.• Manage allocated office supply budget and ensure appropriate levels of inventory are properly maintained. • Serve on the Staff Association, Scholarship, and SAP committees to promote academic excellence and compliance.• Maintain familiarity with courses required for each academic program to enhance on-the-job readiness.• Probe to discern the needs of those seeking assistance to effectively connect with appropriate resources.• Interview viable applicants to assess compatibility for roles at GTCC.

North Carolina Central University

Bachelor's degree

North Carolina State University

Doctor of Education - EdD

Strayer University

Master's degree