Jennifer Buza
Director CX
- Role
- Director Customer Experience at Containerport Group
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Jennifer Buza
As a seasoned logistics and transportation leader, I have demonstrated expertise in strategic planning, project management, and operational efficiency. My leadership at ContainerPort Group involved transforming customer management processes and enhancing teamperformance through innovative strategies and business intelligence tools. My entrepreneurial ventures, including founding JB Logistics and PWD Transportation, highlight my capability to identify market opportunities and grow businesses from inception to successful operations. I have a proven track record in building and managing effective teams, negotiating rates, and handling large-scale RFPs. My career strongly emphasizes leveraging technology to improve business outcomes and customer satisfaction. Overall, my experience showcases a commitment to driving growth and excellence in the logistics sector.
Experience
Director Customer Experience
Mar 2023 — Present
Education
West Virginia Wesleyan College
BA, Public Relations & Marketing
1997 — 2001
Skills
- Event Management
- Social Media Marketing
- Microsoft Excel
- Event Planning
- Marketing
- Management
- Marketing Communications
- Marketing Strategy
- Social Networking
- Customer Service
- Social Media
- Sales
- Negotiation
- Leadership
- Sales Management
- Strategic Planning
- New Business Development
- Advertising
- Public Relations
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