Jennifer Burns
Assistant Manager Guest Experience
- Role
- Assistant Manager Guest Experience at lululemon
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jennifer Burns
Experienced retail manager with a demonstrated history of working in the retail and…
Experience
Assistant Manager Guest Experience
Sep 2023 — Present · Chicago, IL, US
Recruit, interview, and hire new team members, aligning hiring strategies with business needs to strengthen team dynamics and performance•Lead the sales floor by setting operational priorities, coaching in-the-moment, and ensuring a seamless guest experience.•Manage direct report performance, providing feedback, coaching, and development opportunities to drive individual and team success.•Plan and execute community events to drive engagement, enhance brand presence, and increase store traffic•Facilitate Staff Meeting and People & Guest Experience Meeting content to enhance leadership development, team engagement and overall guest experience.
Education
Illinois Wesleyan University
Bachelor of the Arts in Music
2011 — 2016
Skills
- Teamwork
- Loss Prevention
- Higher Education
- Microsoft Powerpoint
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Social Media
- Program Management
- Time Management
- Leadership
- Public Speaking
- Microsoft Office
- Management
- Merchandising
- Social Networking
- Event Planning
- Customer Service
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