Jennifer Bown
Financial Services Manager @Lighthouse Credit Union
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WORK HISTORY
Financial Services Manager @Lighthouse Credit Union
Toronto, ON, CA
EDUCATION
Seneca Polytechnic
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Richmond School of Commerce
Paralegal, Canadian Law/Legal Studies/Jurisprudence
Seneca Polytechnic
FSU 101, Mortgage Financing
SKILLS
ABOUT JENNIFER BOWN
I am a well-respected and future-focused leader with extensive and diversified residential mortgage operations experience encompassing underwriting, fulfilment, quality assurance, servicing and default management. I have a proven track record in championing operational excellence, cultivating high-performance teams and elevating the service experience while managing risks. I am an empowering people leader who has successfully managed teams through change, fostered consensus and consistently rallied diverse groups behind a shared vision. I am known for inspiring, influencing and making a meaningful impact. I am exceptionally skilled in translating strategies into actionable results, guided by a \'get it done\' work ethic and unwavering integrity.Key Pillars of SuccessTeam Leadership & Development: Lead and develop cross-functional teams, drive collaboration and achieve strategic goals, resulting in increased engagement, quality and performance.Operations & Governance: Streamline mortgage operations, and enhance efficiency and compliance, while bolstering governance frameworks to meet regulatory standards and manage operational risk effectively.Relationship Building: Nurture meaningful relationships with diverse stakeholders, and foster trust and collaboration to achieve shared goals.
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