Jennifer Block
Solution Development | Professional Services | Customer Success | Program Management | Implementation | SaaS Software | Product Management
- Role
- Senior Director Client Services at Availity
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Jennifer Block
Transformational healthcare technology executive with over 18 years of success in leading strategic initiatives, managing large-scale payer system implementations, and driving product development to ensure the delivery and product adoption for key strategic enterprise customer accounts. Skilled at overseeing multi-disciplinary teams, optimizing processes, and delivering sustainable growth in organizations. Proven ability to manage operational strategies that align with business goals and foster long-term client relationships. Extensive background in strategic planning, financial oversight, and managing high-stakes projects from concept to execution, including risk and analytics. Results Oriented, PMP certified, with in-depth knowledge of SDLC, Agile, and PMI methodologies. Experience with JIRA, Salesforce, QNXT, Facets, HRP, AWS, SaaS.
Experience
Senior Director Client Services
Nov 2025 — Present · Jacksonville, FL, US
In my role as Sr. Director, I am focused on client service strategies to enhance operational excellence in Provider Data Management and Clinical Solutions, cultivating strong client relationships, ensuring alignment with their needs and expectations, and collaborating with cross-functional teams to drive initiatives that improve service delivery and client satisfaction. Skills: Client engagement, strategic planning, team leadership, and performance optimization
Education
California State University-Fullerton
Bachelor of Science, Sociology
Pepperdine Graziadio Business School
Master of Business Administration - MBA
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Business Administration and Management, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.