Jennifer Blackwell
Director, Escalation Management @Twilio
Woodstock, GA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Director, Escalation Management @Twilio
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SKILLS
Cloud ComputingSip TrunkingTechnical SupportWorkforce ManagementSolution SellingTeam ManagementCall RoutingSession Initiation Protocol (Sip)Call CentersBusiness Process ImprovementAsteriskCustomer ExperienceSqlContact CentersSipAccount ManagementCall LoggingHosted ServicesTelecommunicationsIvrProcess ImprovementTroubleshootingTeam LeadershipCtiVoipIpAcdEnterprise SoftwarePredictive DialersLinuxTelephonyUnified Communications
ABOUT JENNIFER BLACKWELL
Dynamic customer obsessed leader with 20+ years of experience directing teams and driving…
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