Jennifer Baldridge

Role
Director of Client Success at ibex
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jennifer Baldridge

A career client service executive with 15+ years of experience cultivating strong client…

Experience

  1. Director of Client Success

    ibex

    Nov 2019 — Present

    Responsible for building key relationships with multiple Providers within the Internet & TV, Home Security and Utility verticals.\\\\nManage all aspects of onboarding and client enablement including cross-functional PMO, Sales, Operations, Marketing, UI/UX and Development syntheses to ensure success.\\\\nOwn the client lifecycle experience through adoption, implementation, retention, and renewal.

Education

  • Central Piedmont Community College

    Interior Design

  • University of Central Florida

    Bachelor of Science, Legal Studies

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Jennifer Baldridge — Director of Client Success at ibex in Charlotte, NC, US | Unifers