Jennifer Baldewicz

About Jennifer Baldewicz

Operations and business leader with a strong track record of driving performance, scaling teams, and executing strategic initiatives within healthcare and technology environments.Currently oversee all business functions, leading both day-to-day operations and organizational strategy, including the launch of new growth initiatives for Splash Clinical. Responsibilities include, translating company goals into clear execution plans, aligning cross-functional teams, and ensuring consistent delivery.Lead and develop teams within Program Management, Strategy, Technology, Content and Call Center Operations, while fostering a culture of accountability, collaboration, and continuous improvement. Skilled at optimizing processes, leveraging technology, and proactively resolving challenges in fast-paced environments.Experienced in client-facing collaboration & communication and cross-functional partnership to drive operational excellence and strong service delivery.Bachelor of Arts in Sociology with an emphasis in Human Resources, University of Wisconsin–Milwaukee.

Experience

1. Director or Operations

   Splash Clinical

   Jan 2026 — Present · Wauwatosa, WI, US

   Oversees all business areas within the organization and involved in both day-to-day operations and strategic initiatives, including the recent launch of new business initiatives, focused on organizational growth.Key Responsibilities:Strategic & Operational Leadership• Translate company goals into clear operational plans, priorities, and performance expectations.• Drive organizational alignment by ensuring teams understand objectives, timelines, and accountability.• Identify bottlenecks proactively, solve issues quickly, and ensure forward momentum.Team Leadership & Development• Lead dept. managers, with oversight for employees across multiple functions.o Program Managemento Strategy / Strategic Initiativeso Software Development / Technology Teamo Call Center Operations• Strengthen leadership capabilities through coaching, consistent expectations, and performance management.• Build a culture of accountability, collaboration, and continuous improvement.Process, Systems & Technology Optimization• Evaluate and enhance operational processes, workflows, and cross-functional coordination.• Improve productivity and accuracy through better systems, structure, and technology adoption.• Learn new software quickly and champion technology-driven solutions.• Play a key leadership role in designing and operationalizing Splash Bio.Execution & Issue Resolution• Bring calm, steady execution to a fast-moving environment with competing priorities.• Ensure commitments are met, projects move forward, and issues are addressed before they escalate.Cross-Functional & Client-Facing Collaboration• Work across all departments to ensure alignment and seamless operations.• Participate in client-facing interactions as needed to support delivery and service excellence.• Partner closely with Compliance, HR, IT, and Shared Services to strengthen organizational cohesion.

Education

• University of Wisconsin-Milwaukee

  Bachelor of Arts (B.A.), Major - Sociology, Minor - Human Resources

  1989 — 1994

• University of Wisconsin-Milwaukee

  Bachelor of Science - BS, Sociology and Human Resources