Jennifer Arthur

About Jennifer Arthur

Enthusiastic, skilled, and dependable Sr. Release Train Engineer with a background as a Certified SAFe® 6 Release Train Engineer, Certified Scrum Master® and Certified Scrum Product Owner. A performance-driven leader with 20 years of diversified experience in large enterprise wide, global organizations. Outstanding execution of Release Management deliverables, Program, Project, and Product Management, while integrating leading edge technologies through best practices, procedures, control processes, and innovative workflows.

Experience

1. Senior Release Engineer

   Virtusa

   Oct 2024 — Present · Tampa, FL, US

   Drives PI Readiness by ensuring Features/Epics are welldefined, prioritized, decomposed, dependencymapped, and reviewed with PMs, POs, and Tech Leads well ahead of PI Planning.Facilitate team progress by improving quality, predictability, flow, and velocityExpert in facilitation, problem solving and influencing outcomesExpert knowledge of best practices in value driven development (requirements management, prototyping, hypothesis driven development, usability testing).Interim Sr. Scrum Master: Coordinate team events such as Daily Stand-up, Sprint Planning, Sprint Review and Sprint Retrospective.As RTE: Coordinate team events such as SoS, ART Sync, PO Sync, Pre PI Planning and PI Planning and PI Retrospective.Assist the Product Owner(s) and Team Members in managing and maintaining the backlogStrong knowledge of technical engineering best practices including test driven development, continuous integration, DevOps.Focus on improving team dynamics and performance, and coaching the team in self-managementManage scope, timeline, cost, quality, human resources, communications, and integrationIdentify and manage risks / issues and development of mitigation plans.Prepare project reports and dashboards as required by the management team and project stakeholdersExpert knowledge of Jira with ability to create dashboards, team boards, and PlanviewMaintains a holistic dependency map across teams, coordinating mitigation strategies, sequencing, and crossteam communication.Encourage cross communication with all team members to reduce bugs, upskillLead readiness checkpoints to ensure architectural runway, backlog health, risk visibility, and stakeholder alignment prior to PI Planning.Created a Release Schedule Cadence which reduces the number of times team members are online for deployments.Establish and document the end-to-end Release ProcessCreated a Release Management Agreement outlining the roles and responsibilities.

Skills

• Web Application Support
• Provisioning
• Gsm
• Ss7
• Telecommunications Billing
• Cross-Functional Team Leadership
• Telecommunications
• Sms
• Business Process
• 3g
• Release Management
• Leadership
• Outsourcing
• Mobile Technology
• Mobile Telephony
• M2m
• Troubleshooting
• Signaling System 7 (Ss7)
• Testing
• Operators
• Wireless
• Managed Services
• Sharepoint Administration
• Integration
• Gprs
• Roaming
• Data Quality Control