Jennifer Anguiano

About Jennifer Anguiano

Experienced results-driven professional with a background in education offering experience and success in progressive work environments, driving team work during periods of growth and change efforts, while maximizing business opportunities. Recognized as a strong sales and customer service specialist with ability to lead sales conversations, provide consistently outstanding customer service experiences, and involvement with councils promoting employee engagement and a positive work environment. Positive motivational attitude to drive a commitment to the team, clients, and overall work environment.Additional areas of strength include:• Networking and communicating to establish strong working relationships • Small Business Solution Knowledge (Payroll, Benefits, Cloud and Desktop Accounting Solutions)• Understanding and selling to customer business needs • Problem Solving internally and with clients.

Experience

1. Peo Manager of Implementation

   Rippling

   Nov 2022 — Present

   Manage a team of eight PEO implementation managers who own a book of business consisting of 15-25 implementationsCoach and mentor team members while supporting new hires as they join the team. Reviewing keyperformance indicators with team members in weekly one one-on-one meetings.Resolve client and internal escalationsDocument implementation workflows and communicate process inefficiencies working with business operations on resolutionReview account assignments for accuracy, communicate with sales and management to resolve errors, and assign accounts to team members as equitably as possibleFoster a positive team culture and work environment

Education

• University of Nevada, Reno

  Bachelor of Science (B.S.), Elementary Education and Teaching

Skills

• Customer Service
• Training
• Saas
• Teamwork
• Cold Calling
• Merchant Services
• Quickbooks Online
• Strategic Planning
• Team Building
• Management
• Software Documentation
• Sales
• Coaching
• Employee Benefits
• Cloud Computing
• Selling
• Marketing
• Time Management
• Cloud Applications
• Employee Engagement
• Quickbooks
• Sales Force
• Call Centers