Jennifer Anderson
Small Business Owner | IT Executive | IT Strategy | Building Strong Talent for the World of Work
- Role
- Director IT Infrastructure & Operations at ManpowerGroup
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jennifer Anderson
Experienced leader in support of IT Infrastructure & Systems Operation (ITIL V3 Certified), Contact Center & Service Desk, and leading team growth and development aiding team members to take on their next role within any organization! Jennifer\'s drive is to ensure teams are knowledgeable in their area of expertise and to ensure that team objectives are driving towards the needs of the business. Specialties include reducing errors in systems prior to production; identifying top trends for root cause analysis, customer service, technical writing, implementation of large scale roll outs (Win10, VoIP, Networks), leadership, ITSM Solutions implementation, ITIL, ISO and delivering top candidates for future roles within her division.
Experience
Director IT Infrastructure & Operations
Feb 2019 — Present · Milwaukee, WI, US
Education
Lubar College of Business
Strategic Leadership Series
2006 — 2007
Waukesha County Technical College
ITIL V3 Foundations, Seeking ITIL V3 Foundations Certification - December 2015
2015
Chippewa Valley Technical College
Associates, Information Systems
1984 — 1986
Skills
- Process Improvement
- Business Process Analysis
- Management
- Team Building
- Help Desk Support
- Professional Services
- Call Centers
- Itil Process
- Vendor Management
- Customer Relationship Management (Crm)
- Requirements Analysis
- Cloud Computing
- Information Technology
- Visio
- Budget Planning
- Call Center
- Global Management
- Leadership
- Project Management
- Business Process Improvement
- Crm
- Itil
- Business Relationship Management
- Sharepoint
- Training
- Testing
- Team Management
- Quality Assurance
- Recruiting
- Leadership Development
- Lotus Notes
- Integration
- Team Leadership
- Databases
- Solution Selling
- IT Management
- Technical Support
- Business Analysis
- Telecommunications
- Technical Writing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.