Jennifer Allen

About Jennifer Allen

Jennifer is a seasoned IT professional with a multifaceted career journey that spans various industries and roles, showcasing her versatility and ability to thrive in diverse environments. Currently serving as a Solution Manager supporting the North American Sales Team at Capgemini, she plays a key role in portfolio management, governance, and process optimization, collaborating with cross-functional teams, including Technology Architects, Bid Managers, and senior leadership, to streamline pre-sales operations and enable business growth. She has also been instrumental in the successful rollout of a new staffing system and opportunity management tool, developing training materials and ensuring seamless adoption across global teams.Prior to this, Jennifer served as a Commercial Program Manager within the Commercial Operations Team at Binary Defense, where she provided analytical support to the Chief Commercial Officer (CCO), led special projects, developed performance metrics, and supported strategic planning initiatives.Jennifer’s expertise is further demonstrated through her tenure as a Senior Engagement/Project Manager at Capgemini’s Cloud Infrastructure Services (CIS) division, where she managed multimillion-dollar projects, led cross-functional teams, and ensured client satisfaction through delivery excellence.Her professional journey includes impactful contributions at Baker Ripley, City of Houston, General Motors IT, and Anthem Inc, where she excelled in operations system administration, project management, portfolio analysis, and risk control.Jennifer holds certifications in ITIL Foundations and Engagement Management, reflecting her commitment to continuous growth and operational excellence. She is also a proud member of Delta Sigma Theta Sorority Incorporated, highlighting her dedication to community service and leadership.With a rich tapestry of experiences and a passion for driving organizational success, Jennifer embodies resilience, adaptability, and leadership, making her an invaluable asset in any professional endeavor she undertakes.

Experience

1. Solution Manager

   Capgemini

   Jul 2024 — Present

   Experienced Solution Manager supporting North American sales teams by aligning solution practitioners to pre-sales opportunities and driving PMO excellence.Leader of an offshore staffing team across time zones, managing internal assignments, handling escalations, and ensuring talent requests were resolved within 24 hours. Developed training materials and processes to support the transition to a new staffing system and pre-sales tool, enhancing operational efficiency and reducing turnaround times.Collaborated with Technology Architects, Portfolio Leads, and Bid Management teams to validate incoming pre-sales opportunities, remove roadblocks, and optimize staffing decisions. Applied risk assessment techniques to ensure alignment between client needs, IT Cloud infrastructure solutions, and business capabilities.Consolidated project plans across clusters, driving PMO governance, reporting, and change management. Delivered progress updates to senior leadership, ensuring pre-sales activities stayed on track.Championed process automation and efficiency improvements, ensuring seamless pre-sales execution. Built and maintained strong relationships across matrix teams, enabling cross-functional collaboration and faster issue resolution.Key contributor to the successful rollout of a new opportunity processing tool, serving as a subject matter expert and leading training for offshore teams.Focused on enabling pre-sales success through efficient staffing, robust processes, and proactive issue management.

Education

• Indiana University Bloomington

  Masters of Science in Information Systems

• Indiana University Bloomington

  Kinesiology, Sport Marketing & Management

  2002 — 2006

Skills

• Alumni Relations
• Event Management
• Marketing
• Analysis
• Policy
• Project Planning
• Public Speaking
• Teamwork
• Access
• Java
• Microsoft Excel
• Microsoft Word
• Project Management
• Research
• Html
• Microsoft Office