Jennifer Addington

Sr Advisory Solution Consultant, Crm Workflows @ServiceNow

Addison, TX, US

Technical product and process expert for customer workflows in addition to industry specific workflows. Serve as a trusted advisor to ServiceNow customers, understand their business challenges and desired outcomes, and align to solutions within the ServiceNow product offerings. • Win as a team - Build strong relationships not only with customers, but with the core account team and other ServiceNow solution sellers to craft the strongest solutions to meet customer needs. • Consultant to the customer - Run discovery and workshops, deliver tailored demos, roadmap recommendations to achieve strategic business growth, educate and enable on the latest capabilities, and leverage internal experts and resources along the way.• Leading change and growing the team - Develop and deliver programs for enablement of the solution consulting, solution sales, core solution consulting, and core sales teams that can then be leveraged by teammates in their own regions. Take on new concepts and burgeoning technologies, leading the way for members of the team to learn and leverage with their own customers to help drive results.

Tyler Junior College

Associate’s Degree

Texas A&M University-Texarkana

Bachelor’s Degree

Texas A&M University

Electrical Engineering Technology