Jennifer Adams
Director of Client Experience @5th Gear Technology Concepts
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WORK HISTORY
Director of Client Experience @5th Gear Technology Concepts
As Director of Client Experience, I lead initiatives that put our clients at the center of everything we do. I work to ensure every touchpoint - from onboarding and support to developing and maintaining a long-term partnership. My role is about building a client-first culture across the organization. Driven by data, grounded in empathy, and passionate about client relationships, I strive to ensure that our experience is as strong as the protection we provide.
EDUCATION
Samford University
B.S., Education, Psychology
Vanderbilt University
M.Ed., Human Developmental Counseling
ABOUT JENNIFER ADAMS
30 years of experience working in counseling and education. Ability to creatively solve…
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