Jennifer Wilson

About Jennifer Wilson

I’m a passionate problem-solver and critical thinker who believes in not just getting the job done, but getting it done right. I thrive on tackling challenges head-on, breaking them down with precision, and crafting solutions that truly make a difference. With a sharp eye for detail and a dedication to excellence, I approach every task with the mindset of creating meaningful, lasting results. Whether I’m optimizing a process, innovating new strategies, or navigating complex situations, I bring a balance of logic, creativity, and determination to everything I do. For me, success isn’t just about reaching the finish line—it’s about exceeding expectations along the way. I’m here to make an impact, solve problems, and deliver work that speaks for itself. Let’s connect and make something great happen! Selected Accomplishments:*Successfully launched 3 new ordering platforms with a total of 6 unique user roles with varying functionalities, enabling our frontline Sales Agents across multiple sales channels to place orders for our products and services. A total of 342,162 product sales orders placed through these platforms YTD.*Designed a remote Sales Training program and delivered it virtually to 300+ internal employees and 4K+ external vendor partners, resulting in a 417% MoM sales growth and a 73% increase in the Sales Agent utilization rate.*Orchestrated through collaborative Project Management, 3K+ product, promotion, sales, system enhancement and employee engagement initiatives & programs through the Go to Market and Go to Channel processes resulting in MoM strategic unit growth. FWA YTD: 102.5%| Fios YTD: 101.3%| Mobile 100% attainment to CV.*Implemented a Sales Enablement & Operations Front Door Intake process through which channel partners submit new initiatives needing Go to Channel orchestration, Channel Readiness execution, Training Development & Delivery and post launch Operations support. This provides streamlined & simple processes with key stakeholders across business units and delivers the training & sales tools necessary to foster a positive customer experience and drive revenue growth. 36/36 Strategic projects implemented successfully, within budget and on time.*Led the successful launch of Sales Onboarding Programs that reduced onboarding time by 25%(1-2 days), enabling Sales Professionals to consistently meet and exceed speed-to-sale targets. Spearheaded the creation and execution of tailored sales training programs, ensuring they were aligned with specific selling environments to maximize effectiveness and performance.

Experience

1. Associate Director - Sales Enablement & Operations

   Verizon

   Jan 2018 — Present · Pittsburgh, PA, US

Education

• California University of Pennsylvania

  Bachelor of Science - BS , Communications & English

• PennWest California

  Bachelor of Science (B.S.), Communications and English

  1995 — 1997