Jennie Sims
- Role
- Therapist Success Associate Ii at Luna Physical Therapy
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jennie Sims
Hi there! I\'m a Therapist Network Specialist at Luna Physical Therapy with 6 years of…
Experience
Therapist Success Associate Ii
Nov 2024 — Present
Managed the full lifecycle for a large portfolio of therapists across multiple markets, ensuring high engagement and satisfaction• Developed and executed retention strategies to maintain therapist participation and platform utilization• Re-engaged dormant therapists through proactive outreach and data-informed strategies• Identified opportunities for account expansion by optimizing therapist capacity in high-demand markets• Collaborated cross-functionally with Sales, Operations, and Clinical teams to improve service delivery and customer experience• Leveraged customer insights and performance data to inform strategic decisions and support growth initiatives
Skills
- Customer Service
- Precepting
- Event Planning
- Microsoft Excel
- Sales
- Microsoft Word
- Leadership
- Research
- Healthcare
- Powerpoint
- Social Media
- Teamwork
- Time Management
- Social Networking
- Microsoft Office
- Public Speaking
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