Jennie Hale

About Jennie Hale

Project Manager and Business Analyst with comprehensive background in the IT field, including end to end knowledge from planning through implementation across multiple business units globally. Strong business acumen with the ability to achieve results through effective leadership, influencing team collaboration, and exceptional customer service. Ability to learn and understand complex processes, process management, and the ability to communicate them effectively to others. I have a keen eye on process improvement, with strong communication skills, to minimize any potential risk. I am a highly technical individual, which allows me to be the liaison between engineers and senior management.

Experience

1. Ww Process Owner and Americas Deal Governance Operations Team Lead

   Hewlett Packard Enterprise

   Jun 2019 — Present · Charlotte, NC, US

Education

• Ashtabula County Joint Vocational School

  Certificate, Electronics

• DeVry University

  Bachelor of Science (BS), Electronics Engineering Technology

• Montreat College

  Master's degree (MSML), Management and Leadership

  2017 — 2019

• Central Piedmont Community College

  PM Plus Certificate Program, Project Management Pending

  2015 — 2015

Skills

• Time Management
• Service Delivery
• Technical Support
• Salesforce.com
• Data Center
• Customer Service
• Attention to Detail
• Organization and Time Management
• Conflict Resolution
• Volunteering
• Networking
• Hp
• Servers
• Troubleshooting
• Adaptable to Change
• Team Building
• Hardware
• Solution Selling
• IT Service Management
• Sap
• Break Fix and Repair
• Logistics Management
• Accontability
• Communication
• Governance
• Business Process Improvement
• Computer Hardware
• Budgeting
• Pre-Sales
• Analytical Skills
• Technical Problem Solving
• Cloud Computing
• Adobe Professional
• Hp Products
• Business Communications
• Integration
• Customer Relationship Management (Crm)
• Microsoft Office
• Sales
• Program Management