Jennie-Ann Cole
Director of Research & Data, Wake County | Research Scientist | UX + Qual + Quant | Strategy, Learning & Public Impact
- Role
- Research, Data, and Systems Division Director at Wake County
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Jennie-Ann Cole
I’m a mixed-methods research leader who builds systems that integrate quantitative analysis, qualitative inquiry, UX research, and behavioral science. With 17+ years in government, higher education, and community settings, I specialize in turning complex data and human experience into insights that shape strategy, strengthen programs, and improve public understanding.My work focuses on belonging, dialogue, identity, and system navigation issues central in today’s polarized climate. I lead interdisciplinary teams, design research agendas, build evaluation infrastructure, and translate findings into clear, accessible narratives for decision-makers. I lead with curiosity, clarity, and psychological safety and I build research that drives impact.
Experience
Research, Data, and Systems Division Director
Jul 2024 — Present · Raleigh, NC, US
Developed and led a mixed-methods research and data agenda to inform housing strategy across landlord engagement, homelessness response systems, and land use policy.• Directed the modernization of housing data infrastructure, improving integration across systems (e.g, HMIS, program data, and land use datasets) to support decision-making and program performance.• Designed and launched public-facing dashboards and analytic tools that increased transparency and enabled cross-sector collaboration among housing providers, policymakers, and community stakeholders.
Education
University of Chicago
Master's Degree
University of South Carolina
Doctor of Philosophy - PhD
University of North Carolina Asheville
Bachelor of Arts, Sociology
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