Jan Jenner Kosmis
Executive Director | Experience Design Senior Manager | Leader | Coach
- Role
- Executive Director Experience Design Senior Manager at Wells Fargo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jan Jenner Kosmis
Well versed in translating customer experience needs into deliverable strategy by gaining trust, demonstrating leadership, and exerting influence to navigate complex organizational landscapesHighly experienced in managing cross-functional and matrixed project teams end-to-end through all stages of the Software Development Life Cycle (SDLC) in Agile (Scrum), Scaled Agile Framework for Enterprise (SAFe), and waterfall environmentsResults driven Senior UX Product Design Lead with proven success leading complex customer facing projects in the financial services, technology and healthcare industriesExperienced leading teams within enterprise-wide Agile transformation including ideation, initial design, usability research, accessibility, development, End-to-End testing, and deployment. Manages direct reports and extended team, engaging and coaching staff with a laser focus on Key Performance Indicators (KPIs) and team understanding of value propositionA passionate Agile adviser (CATC, CEAC, CSM) and development coach that communicates up and down the value chain possessing the ability to play well with others at all levels, in any size sandboxProactive in identifying, analyzing, and removing impediments or mitigating risks and escalating if needed to ensure project success and on-time completion Communicates effectively with senior management to develop solid working relationships among key stakeholders, Line of Business partners, and technology teams through in-person meetings and virtual video conferencingStrategic, analytical and critical thinker having led teams and organizations through the transition from waterfall development to Agile Scrum methodologyReliable and autonomous with strong organizational, multi-tasking and prioritizing skillsDisruptive thought leader that revamped and modernized the enterprise-wide project workflow for several startup corporations
Experience
Executive Director Experience Design Senior Manager
Aug 2022 — Present · Charlotte, NC, US
Education
London Metropolitan University
BA Hons, Communications and Economics Honors in Advertising
1991 — 1994
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