Jennifer Rider
Program Manager, Global Support at Klaviyo
- Role
- Program Manager, Global Support at Klaviyo
- Location
- Trabuco Canyon, CA, US
- LinkedIn followers
- 500 followers
About Jennifer Rider
Hi, I am Jenn! I am a results-oriented and performance-driven professional with proven success at accomplishing desired goals related to customer and operational success. In addition, I am competent at leveraging leadership talents to provide management support to cross-functional internal teams. Utilizing my skills I am proficient at introducing and leading strategic plans for enabling the fulfillment of company objectives via the execution of efficient procedures. Successfully drive record-breaking levels of customer satisfaction by executing customer-centric activities, prioritizing user stories, as well as developing strategic goals, KPIs, and metrics. Furthermore, I display demonstrated history of serving as the focal point for evaluating and diffusing complex customer escalations. I offer well-versed communication and am capable of facilitating sound decision-making as well as building and strengthening corporate relationships to maximize sales.
Experience
Program Manager, Global Support
Feb 2023 — Present · Boston, MA, US
Education
University of Phoenix
BA Business Management, Business, Management, Marketing, and Related Support Services
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