Jennifer Cathey

About Jennifer Cathey

Experienced instructional designer with demonstrated ability in leveraging experience, leadership, and knowledge to implement, manage, and improve large-scale training projects. Highly skilled and successful in relationship building and program management.Specialties- Training Design- Training Delivery- Organizational Leadership- Customer Service- Creative Problem Solving- Change Management- SAP and Siebel Experience- Oracle CRM Training Development - Performance Management Alignment with Corporate Objectives- A3 Problem Solving and Process Improvement- Training- Coaching- Strategy Development and Implementation- EMR Training

Experience

1. Senior Instructional Designer

   Valvoline Global Operations

   May 2017 — Present · Lexington, KY, US

   Design, development, and maintenance of instructional materials for a variety of delivery methods• Completion of in-depth needs assessment to identify learning objectives and training solutions• Consultation and partnership with SMEs and learning team partners to transform business knowledge into learning solutions• Identification and recommendation of specific blended instructional activities and assessments to reinforce retention, understanding and application of knowledge• Application of ADDIE instructional design methodology with various forms and levels of assessment• Facilitation of classroom and virtual classroom training as needed

Education

• Western Kentucky University

  Master of instructional design, Educational/Instructional Technology

• Western Kentucky University

  Master of Science - MS, Educational/Instructional Media Design

• Western Kentucky University

  Master's degree, Educational/Instructional Media Design

• Western Kentucky University

  Master of Science - MS, Education

• Western Kentucky University

  Master of Science - MS, Educational/Instructional Technology

• Georgetown College

  BA, History and Political Science (Pre-Law)

• Lafayette High School

  Diploma

Skills

• Consulting
• Sap
• Change Management
• Cross-Functional Team Leadership
• Recruiting
• Training Delivery
• Board of Director Experience
• Integration
• Powerpoint
• Team Building
• Management
• Call Calibration
• Contractual Agreements
• Problem Management
• Pmp
• Leadership
• Project Management
• Visio
• Quality Assurance
• Training
• Sharepoint
• Testing
• Technical Writing
• Business Process
• Business Process Improvement
• Software Documentation
• Call Centers
• Siebel
• Human Resources
• Performance Management
• Crm
• Employee Training
• E-Learning
• Analysis
• Emr Training
• Business Analysis
• Presentations
• Program Management
• Strategy
• Professional Services