Jenna Conway
Client Integration Engineer @CJ
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WORK HISTORY
Client Integration Engineer @CJ
Chicago, IL, US
Led the integration of marketers into CJ\'s system by designing, developing, and testing technical solutions aligned with clients\' business requirements- Served as the technical liaison, collaborating with cross-functional teams to execute key client initiatives and establish best practices- Identified enhancement opportunities, delivering creative solutions and maintaining client-specific codebase for campaigns- Demonstrated 3+ years of technical expertise, excelling in web technologies, JavaScript, SQL, and hands-on programming- Provided client-facing support with excellent communication skills, trained and mentored new hires, and contributed to strategic decision-making.
EDUCATION
DePaul University
Advertising and Public Relations, Communication and Media Studies
Northwestern University
Certificate, Computer Science
ABOUT JENNA CONWAY
Results-driven professional with seven years of professional experience, excelling in customer technical support and management and delivering tailored technical solutions for clients\' goals. Proven track record as a key technical contact, collaborating cross-functionally to execute client initiatives and establish best practices. Recognized for identifying enhancement opportunities, providing creative solutions, and maintaining high-quality results. Exceptional communication skills, both technical and client-facing, with a focus on relationship managemet. Seeking a career transition to sales or customer success, combining technical expertise with a customer-centric approach for continued success in a new professional challenge.
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