Jenna Tyzinski

Release Coordinator | Change & Release Management | ServiceNow | Reducing Risk & Improving Deployment Success

Role
Release Coordinator at PNC
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers

About Jenna Tyzinski

Release Coordinator and QA professional with 5+ years of experience supporting enterprise software releases and change governance in regulated banking environments. Proven success reducing post-production validation failures and coordinating high-volume, cross-team releases. Skilled in ServiceNow, CAB facilitation, and executive stakeholder communication.

Experience

  1. Release Coordinator

    PNC

    Oct 2025 — Present

    Validate 50–80+ monthly change requests in ServiceNow to ensure compliance and governance standards by confirming approvals, documentation, and deployment readiness- Oversee and confirm completion of 20–40+ weekly CTASKs, ensuring on-time closure to support smooth and successful deployments- Engage in weekly CAB meetings with executive stakeholders to review 75+ upcoming changes, risks, and deployment impacts- Drive outage and incident communications by coordinating with technical teams to identify impact, root cause details, and resolution updates- Monitor and analyze failed changes in ServiceNow and failed firewall requests, coordinating investigations and leading Root Cause Analysis (RCA) efforts to ensure corrective and preventive actions are documented and completed, reducing repeat issues- Reduce post-production validation failures from 40% to 0% through governance audits and process improvements, sustaining a 0% rate since October 2025.

Education

  • Penn State University

    Bachelor's Degree, Communication, General

    2008 — 2012

  • Tech Elevator

    Java Web Application Development Bootcamp

    2020 — 2020

Skills

  • Video Editing
  • Positive Energy
  • Photography
  • Mac
  • Indesign
  • Multi Tasking
  • Facebook
  • Positive Team Player
  • Social Networking
  • Microsoft Word
  • Team Work
  • Apple Software
  • Time Management
  • Cashiering
  • Imovie
  • Social Media
  • Teamwork
  • Powerpoint
  • Microsoft Excel
  • Telephone Skills
  • Photoshop
  • Adobe Creative Suite
  • Mla Style
  • Videography
  • 35mm
  • Customer Service
  • Digital Photography
  • Video Production
  • Food
  • Creative Writing
  • Youtube
  • Microsoft Office
  • Sales
  • Camera Operating

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jenna Tyzinski — Release Coordinator at PNC in Pittsburgh, PA, US | Unifers