Jenna Thomas
Helping governments build relationships with people, streamline their process, and use data to drive decisions
- Role
- Enterprise Team Lead, Customer Success at AlertMedia
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jenna Thomas
Tenured Enterprise Team Lead & Senior Customer Success Manager with a demonstrated history of exceeding retention, CSAT, and expansion goals. 10+ years of experience managing relationships with Enterprise customers, driving change management strategies that grow end user adoption, and scaling Customer Success strategies in SaaS startup environments
Experience
Enterprise Team Lead, Customer Success
Apr 2022 — Present
Skills
- Staff Development
- Special Education
- Educational Technology
- Student Engagement
- Instructional Design
- Differentiated Instruction
- Elementary Education
- Student Leadership
- Teaching
- Public Speaking
- Lesson Planning
- Instructional Technology
- Education
- Program Development
- Interventions
- Curriculum Development
- Classroom
- Classroom Management
- Curriculum Design
- Educational Leadership
- Community Outreach
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