Jenna Beck Weiss
Proven Leader of Experience Research | Servant Leader | Driving Strategy, Insights & Impact in Digital Experience Design
- Role
- Lead Experience Researcher at CBTS
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Jenna Beck Weiss
I’m a seasoned UX research leader with 15+ years of experience transforming digital experiences through data-driven insight, strategic collaboration, and human-centered design. I’ve led high-performing teams, shaped research strategy for enterprise platforms, and delivered measurable business impact—driving product innovation, improving workflows, and uncovering millions in operational savings.As a servant leader, I foster cultures of trust, autonomy, and continuous growth. I’m passionate about mentoring researchers, aligning cross-functional teams, and making research a core part of decision-making. Whether scaling a research program, improving operational efficiency, or championing user needs, I bring clarity, empathy, and direction.
Experience
Lead Experience Researcher
Aug 2025 — Present
Education
Penn State Erie, The Behrend College
B.S., Psychology
2003 — 2006
George Mason University
M.A., Human Factors and Applied Cognition
2007 — 2009
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