Jenna Quartarone
Senior Experience Design Researcher @FM
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WORK HISTORY
Senior Experience Design Researcher @FM
Johnston, RI, US
Established User-Research Operations practice to enable researchers to plan, conduct and apply quality research. Consolidated and assessed research toolkit to improve consistency and effectiveness of research repositories. Educated stakeholders and business partners about the value of user research. Led workshops to define processes, team norms, and governance models. Coached researchers and designers on standardizing an intake process for Agile product…
EDUCATION
Syracuse University
Bachelor of Industrial Design, Industrial & Interaction Design
ABOUT JENNA QUARTARONE
Jenna is a Senior Experience Design Researcher within the Experience Design Group at FM…
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