Jenna Moorehead Ramsey

About Jenna Moorehead Ramsey

Enterprise strategy and transformation leader focused on helping complex organizations translate strategy into predictable execution.I lead enterprise transformation when operating models become fragmented, performance stalls, or growth begins to outpace execution discipline.Most of my work begins when leaders recognize strategy isn’t translating into predictable results:visibility is limited, accountability is uneven, or margin pressure is rising.I rebuild the operating system.That means clarifying KPIs, installing governance, redesigning workflows, and creating a consistent execution cadence across multi-site, asset-heavy environments.Across Fortune 500 and $1B+ national platforms, I’ve been asked to stabilize operations, integrate acquisitions, and restore financial discipline without slowing growth.A few examples of outcomes:• $14M+ in recurring annual savings across 280+ locations• 400+ basis point operating margin improvement in under six months• 5+ day reduction in enterprise cycle time across national operations• 56% reduction in rework through defect-prevention systemsI operate as a peer to senior leaders focused on installing durable execution discipline, not short-term fixes.Experienced in leading cross-functional initiatives across geographically dispersed and remote teams, driving alignment and execution in complex, matrixed environments.Lean Six Sigma Black Belt Certified.Core Areas of Focus:Enterprise StrategyStrategic InitiativesBusiness TransformationOperational ExcellenceMulti-Site OperationsGovernance & Operating ModelsPerformance ManagementProcess OptimizationContinuous ImprovementLean Six Sigma

Experience

1. Director of Process, Strategy, and Optimization

   Ports America

   Oct 2023 — Present

   Largest marine terminal operator in the U.S.|$1B+ annual revenueEnterprise strategy and operational transformation leadership across a $1B+ national terminal network focused on execution discipline, performance transparency, and scalable operating systems. Led enterprise transformation across a $1B+ national operating footprint, improving operational performance, cash flow, and customer experience. Built and led a 35-person national shared services organization focused on operational excellence and continuous improvement. Redesigned workflows and automation strategies to eliminate bottlenecks, improve service reliability, and accelerate enterprise throughput and cashflow. Improved billing cycle time by 5+ days through process redesign, automation, and cross-functional alignment. Served as executive owner and advisor to C-suite leadership, resolving enterprise-wide cost, service, and customer experience issues while strengthening performance transparency and accountability. Built a high-performing, change-ready and continuous improvement-driven organization, achieving top-quartile engagement scores (4.70/5.00 in development; 4.60/5.00 in manager care) while accelerating change adoption of enterprise transformation initiatives.

Education

• Lake Forest College

  Bachelor of Arts in Business, Magna Cum Laude, Phi Beta Kappa

Skills

• Project Planning
• Financial Reporting
• Project Management
• Recruiting
• Negotiation
• Fixed Assets
• Procurement
• Problem Solving
• Financial Analysis
• Waste Management
• Process Improvement
• Budgets
• Forecasting
• Budgeting