Jenna Gilligan

Experience

1. Vice President, Human Resources

   V2 Communications

   Jan 2022 — Present · Boston, MA, US

   Formalized V2’s HR function as the agency’s first dedicated resource. Set and evangelize overall firm strategy as part of collaborative leadership team. Responsible for overall people function, including recruiting, performance management and coaching, benefits and compensation, learning & development, employee engagement, employee relations, employer branding, leave management, compliance, and workflow/process improvements firm-wide. Responsible for internal comms, from major employee all-hands to weekly newsletters. Built firm\'s first intranet from scratch. Partner closely with leadership team on resource allocation (including maintaining financial capacity models and allocating monthly hours), IT (including managing MSP, operating as in-house first line of defense, and deploying major tech initiatives like AI), and office manager/other operations responsibilities.

Education

• University of Scranton

  B.A., English

  2006 — 2010

• Emerson College

  M.A., Publishing & Writing

  2010 — 2013

Skills

• Ap Style
• Team Management
• Writing
• Procurement
• Digital Publishing
• Grammar
• Freelance Writing
• Team Leadership
• Microsoft Office
• Interviews
• Project Planning
• Literature
• Publicity
• Social Networking
• Social Media Marketing
• Manufacturing
• Text Editing
• Books
• Web Content Writing
• Creative Writing
• Leadership
• Chicago Style
• Content Strategy
• Web Content
• Customer Service
• Performance Management
• Training
• New Business Development
• Fact-Checking
• Negotiation
• Feature Articles
• Wordpress
• Online Publishing
• Management
• Ebooks
• Project Management
• Content Management
• Content Development
• Contract Management
• Proofreading