Jenna Linhares
Head of Sales Operations and Chief of Staff - Healthcare
- Role
- Senior Director, Customer Experience at Cencora
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Jenna Linhares
For 18 years, I have been a strategic operations and program management leader in the healthcare industry, predominantly within life sciences, driven by ensuring successful outcomes for my clients, providers, patients, and C-Suite leaders.My expertise resides in enhancing alliances with pharmaceutical and biotech partners to support community practices and patients, aligning leadership with the broader organization to facilitate efficient decision making, and streamlining processes with cross-functional team leads to enhance productivity and collaboration. Influencing without authority to maximize outcomes, continuous process improvement efforts, and excellence in communications resulted in positions of increasing responsibility throughout my career in Fortune 25, midsized, and start-up healthcare companies. Fun fact about me: I was an independent, part-time social media consultant for eight years to create online brand recognition and generate new revenue by connecting with supporters for non-profit organizations. Additionally, I spent 13 years of my career in Dallas, TX and moved to Tulsa, OK in 2021.
Experience
Senior Director, Customer Experience
Nov 2023 — Present · Conshohocken, PA, US
Oversee and enhance patient services programs with a team of 80+ staff for pharmaceutical and biotech client partners focused on cell and gene, oncology, ophthalmology, and dermatology specialties.
Education
Oklahoma State University
Bachelor of Science - BS, Management
Oklahoma State University
Master of Business Administration - MBA
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